Withdrawals
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I can't enter my BIC code when making a withdrawal. What should I do?
What is a BIC code?The BIC code is a unique code for each bank that allows it to be recognized worldwide. Are you unable to enter your BIC code?It is possible that a technical issue is prevent...
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How can I withdraw money from Blitz Casino?
To make a withdrawal, it’s very simple! In your account, go to the "Withdrawal" tab and follow the instructions displayed on your screen. Our site offers several payment methods so you can cho...
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I haven’t received a verification email, what should I do?
If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there either, don’t worry, please contact our customer service and we will send you a link to co...
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How long will it take for my account to be authenticated?
As soon as you send us the necessary documents, our teams will review them. This usually takes a few days during our customer service opening hours. For your security, additional documents may...
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Do I have to pay tax on my winnings?
No, you don’t have to pay any tax on the amounts you win by playing at Blitz Casino. For more information about tax on games of chance, go to the Belgian Gaming Commission website.
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I’m not able to make a withdrawal. What should I do?
If you are unable to make a withdrawal, it may be related to one of the following situations: Your account is not yet activatedYou must confirm your email address to be able to make a withdraw...
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How long does it take to receive my withdrawal?
Processing TimeThe majority of withdrawal requests are processed within one business day.Additional verifications may exceptionally extend this timeframe. Receiving the FundsOnce your withdraw...
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I want to change my IBAN to carry out my withdrawal. How do I do it?
Have you recently changed account number and would like to withdraw your money to your new account? All you need to do is fill in the requested information about your new bank account when mak...
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Where can I find my 4-digit code for a withdrawal in a gaming hall?
To make a withdrawal in a gaming hall, you will need your ID card and the unique 4-digit code linked to your withdrawal, selected in advance.Forgot your code? To recover it, log in to your acc...
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Can I assign someone to make a withdrawal for me in a gaming hall?
No. For security reasons, you must personally go to your preferred gaming hall to withdraw your winnings. Your winnings will remain available for as long as necessary, so you can collect them ...
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I have been asked to send documents to authenticate my account. Can I send them securely?
Of course! Authenticating your account is a legal obligation dictated by the Belgian Gaming Commission. As a 100% legal website, Blitz Casino places great importance on respecting the privacy ...
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Can I transfer my winnings to a different account than the one I deposited from?
No, this is unfortunately not possible. Withdrawals can only be made using the same method that you used to deposit money on your account. It is a legal obligation that aims to fight money lau...
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I made a withdrawal request, but I changed my mind. Can I cancel it?
You can only cancel a withdrawal if the request has not yet been processed. To check if it is still possible to cancel a withdrawal, view your transaction history in your account. You can canc...
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I made a withdrawal request in the Blitz gaming hall. When will the money be available in the gaming hall?
Withdrawal requests in our Blitz gaming hall are validated within 5 minutes following the withdrawal request. Nevertheless, we advise you to always check the status of your withdrawal request ...
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I would like to deactivate the option to cancel a withdrawal. How do I do that?
If you wish, you can deactivate the option to cancel a withdrawal from your account.You can make the request by directly contacting customer service via the contact form.Once your confirmation...
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My withdrawal has been delayed by 24 hours. What should I do?
Your withdrawal may be marked with the status “Delayed by 24 hours”.This is because certain transactions are subject to additional verification for your own security.Rest assured that you will...
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I sent my documents to authenticate my account, but I haven’t got a response yet. Why?
The processing and validation of your documents takes on average a few days during our customer service’s opening hours.However, it can sometimes take longer for various reasons: if one of the...