Deposits and withdrawals
Deposits
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My transaction was refused by paysafecard. Why? Who should I speak to?
If you try to make a deposit, but your transaction is refused by paysafecard or if you encounter a problem with the paysafecard payment page, there are several possible reasons: • Your balance...
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My deposit has been ongoing for more than 10 minutes. What should I do?
If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred during your transaction and that it has not worked. Please note than our teams save all you...
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I would like to make a deposit with a prepaid card. How can I do it?
To get a prepaid card, you have several options: • Paysafecard: find a sales point or order your card online on the paysafecard website Once you have your prepaid card, you can use it on our...
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How can I deposit money at Blitz Casino?
Making a deposit at Blitz Casino is really simple! In your account, go to the “Deposit” tab and follow the instructions shown on your screen. Our website offers several payment methods so you ...
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I’m having a problem making a deposit with Ogone. What should I do?
If you’re having a problem making a deposit via Ogone and you have already been debited, you can send us the proof of debit and other useful information (transaction ID, reference, time) so th...
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I’m having a problem making a deposit with PayPal. What should I do?
If you’re having a problem with a deposit via PayPal, please send us the proof of debit and the email address linked to your PayPal account. We can then do some preliminary checks. You can co...
Withdrawals
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I haven’t received a verification email, what should I do?
If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there either, don’t worry, please contact our customer service and we will send you a link to co...
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How long will it take for my account to be authenticated?
Once you have sent us the necessary documents, our teams will verify them. This takes on average a few days during our customer service opening hours. For your security, you might be asked to ...
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Do I have to pay tax on my winnings?
No, you don’t have to pay any tax on the amounts you win by playing at Blitz Casino. For more information about tax on games of chance, go to the Belgian Gaming Commission website.
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I’m not able to make a withdrawal. What should I do?
If you aren’t able to make a withdrawal, you might not have confirmed your registration by email. Go to your email inbox and look for the email we sent you when you registered at Blitz Casino....
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I made an online withdrawal request. How long will it be before the money is available in my bank account?
Withdrawal requests are usually processed within 24 hours by our team. Once your request has been validated, you will immediately receive the amount on your bank account. When a withdrawal i...
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I want to change my IBAN to carry out my withdrawal. How do I do it?
Have you recently changed account number and would like to withdraw your money to your new account? All you need to do is fill in the requested information about your new bank account when mak...