Account

Can I have several Blitz Casino accounts?

No. The legislation prohibits having several accounts on the same casino site. This is, among other things, why you must provide us with your national registration number when you register.

I would like to close my account to create a new one. Is this possible?

As per our general terms and conditions, a single account is allowed per player, even if you want to close your current account. However, it is possible to change your email address by contact...

I can’t find my country in the registration form. Why?

Residents of certain countries are not authorized to register at Blitz Casino. If your country doesn’t appear in the list of residence countries available in the registration form, this means ...

I’m currently outside of Belgium and I’m unable to play on my hotel WiFi. What should I do?

Blitz Casino may not be accessible from outside of Belgium, for example when you’re on vacation. However, you can still access your account if: Your player account is authenticated and the na...

How and why do I need to authenticate my account?

Authenticating your account is a legal obligation dictated by the Belgian Gaming Commission. As a 100% legal website, Blitz Casino respects this obligation. When registering, you must provide ...

I don’t want to receive emails or communications from Blitz Casino anymore. Where can I disable them?

You no longer want to receive our communications? That’s a shame! To unsubscribe, please go to your account settings or contact our customer service via support@blitzcasino.be.  Remember that ...

I would like to change the email address linked to my account. How can I do it?

If you want to change the email address linked to your Blitz Casino account, please contact our customer service via the contact form or by email at support@blitzcasino.be   You will need to ...

I'm not able to register at Blitzcasino.be. What should I do?

If you aren’t able to register, you might already have Blitz Casino account? As a 100% legal website certified by the Belgian Gaming Commission, we place great importance on respecting the leg...

I would like to change my username. Is it possible?

For security reasons, it is not possible to change your username. A single account is authorized per person, it is also not possible to create another account with the username of your choice....

I can’t update my telephone number. How do I do it?

Have you changed your telephone number? To update your number on your Blitz Casino account, please contact us via the contact form or the email address support@blitzcasino.be and send us your ...

I’ve moved. Do I need to inform Blitz Casino?

Yes. You are obliged to inform us of any changes to your personal information. CHANGE MY ADDRESS

How do I change my personal details?

To change your personal details, go to your account and then into the My details tab You can only change your postal address. If you would like to change other details (email address, telephon...

I can’t log into my account. Why?

If you can no longer log in to your Blitz Casino account, there are several possible reasons: • You have entered the wrong password several times. For your security, your account has therefore...

I’ve forgotten my username or password. How can I retrieve them?

To retrieve your username or password, click on “Forgotten your password” in the “Log in” menu and enter the email address linked to your account. You will then receive a link to choose a new...

Do I have to pay to register at Blitz Casino?

No. Registration on our online gaming site is completely free. Once you have registered, you can deposit.

How can I register at Blitz Casino?

Registering at Blitz Casino is easy! Simply click on the “Register” button. You will then have the opportunity to register in just a few clicks using the itsme® application, or manually by en...

My account has been suspended. What should I do?

Has your account has been suspended and you don’t understand why? There are many reasons why this could be the case. For example, your account may be being verified. For more information, plea...

I don’t want to receive transactional emails anymore. What should I do?

You don’t want to receive transactional emails such as order or withdrawal confirmations? Go to your account settings, then to the section “Preferences”:  All you need to do is unselect the b...

Do I need to register in order to play on Blitzcasino.be?

You can test all games on this website by playing a 10 minute demo game with limited credit. After 10 minutes the game will automatically end. When you create an account on Blitzcasino.be, you...