Account and registration
Account
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I haven't been able to authenticate myself. What should I do?
If you cannot authenticate, there are several possible reasons. - If you use ItsMe, make sure your credentials on your application are up to date. - If you take photos, it is important to make...
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How do I use Itsme to authenticate my account?
Authenticating yourself on our site couldn't be easier! You have several choices: - authenticate with ITSme; - authenticate by taking a few photos of your documents; To authenticate with I...
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How do I authenticate my account using the ‘Take photos’ option?
Authenticating on our site couldn't be easier! Several options are available: - Authenticating with ItsMe; - Authenticating by taking several photos of your documents; Our Veriff photo assis...
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Authentication mandatory from 1 May 2025
From 01/05/2025, new rules require you to be verified in order to play on your account. Therefore, a message may appear on your account for a few weeks now: Rest assured, there are seve...
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I would like to change the email address linked to my account. How can I do it?
If you want to change the email address linked to your Blitz Casino account, please contact our customer service via the contact form or by email at support@blitzcasino.be You will need to ...
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I would like to cancel my self-exclusion. Is this possible?
If you have activated a 6-month self-exclusion on our website, you must wait until the end of this period to be able to log back in. Once the deadline has passed, the exclusion will be automat...