Casino & Dice games

Do my chances of winning Blitzcasino Jackpots depend on the amount I stake?

Not at all. All players that stake, no matter the amount, have the same chances of winning. You could bet €0.01 and win the Rush Blitz Jackpot.

I was logged out in the middle of a game. Will I get my credits back?

Remember that your credits are never lost, even in the event of a sudden disconnection. You can always restart your ongoing game without losing information.To recover your game or your credits...

I did not receive all my winnings from my game. What should I do?

If a technical issue occurred, or if you believe you did not receive your winnings during your gaming session, we invite you to contact our customer service directly, without delay. In your me...

What is an active player?

You’ve certainly noticed it: some features and promotions on our website are available to active players only. But what does it exactly mean?To be considered an active player, you must have wo...

How does Money Maker work?

Money Maker is a game that gives you improved chances of winning.You can earn Money Maker spins through different promotions. Each Money Maker spin costs 0.10€. When you receive Money Maker sp...

What's volatility in a game?

Unlike RTP, which tells you how much a game can pay you on average, volatility reveals how those winnings are distributed: are they small, regular amounts, or big, rarer wins? Two types of vol...

Where can I find the RTP of a game?

The payout rate of a game is available directly in the game's rules or information.These are usually represented by an "i" (Information), 3 parallel bars, or a "?". Here are some examples: 1. ...

What is the RTP?

The RTP (Return to Player) is a key concept to understand when playing casino games. It indicates the average percentage of bets that will be returned to players over an extended period. In ot...

Can I win multiple Blitz Jackpots at the same time?

You can only win one Blitz Jackpot at a time.However, it is possible to win multiple Blitz Jackpots in a single day. This means you have the opportunity to win the Blitz Boom Jackpot and the B...

What do I need to do to win a Blitz Jackpot?

To win a Blitz Jackpot, you just need to play! In fact, every time you play one of the many games in our catalog, you have a chance to win one of the 2 Blitz Jackpots, no matter your bet amoun...

On which games can I win a Blitz Jackpot?

On any game! In fact, our Blitz Jackpots can drop at any time, on any game, and no matter the bet!Good luck!

What are the Blitz Jackpots?

Blitz Jackpots are unique jackpots found only at Blitzcasino. They’re progressive jackpots that can drop at any time on any game in our catalog. Whenever you play a game, you automatically hav...

Can I play at Blitz Casino from my smartphone or tablet?

Of course. Our platform adapts to all your devices, whether it’s your computer, your smartphone or your tablet. 

I don’t want to appear in the list of winners. How do I do it?

You don’t want to appear in the list of winners for a game? It’s possible! To do this, please contact our customer service via support@blitzcasino.be.

How do I clear the cache and cookies on my Google Chrome browser?

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your navigator.It’s really simple on Google Chrome! Here are the steps to follows:In Google C...

How do I update my Google Chrome browser?

To enjoy an optimal gaming experience, it is important that your browser is up to date. To update your Google Chrome browser, follow these steps: Open ChromeClick on the menu button on the top...

How do I clear the cache and cookies on my Firefox browser?

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your navigator.It’s really simple on Firefox! Here are the steps to follows: Open FirefoxClic...

I’m currently outside of Belgium and I’m unable to play on my hotel WiFi. What should I do?

Blitz Casino may not be accessible from outside of Belgium, for example when you’re on vacation.However, you can still access your account if: Your player account is authenticated and the nati...

Which browser should I use to have the best gaming experience?

For the best and most comfortable gaming experience, we recommend using the Google Chrome browser. In fact, the games available at Blitz Casino are optimized for Google Chrome. Using this brow...

How do I update my Firefox browser?

To enjoy an optimal gaming experience, it is important that your browser is up to date. To update your Firefox browser, follow these steps:  Open Firefox Click on the menu button on the top ri...

I’m not able to start a game or the game is stuck “loading”. What should I do?

If you aren’t able to start a game or if it is stuck on the “loading” page, there is a high chance that your WiFi connection is too weak. We recommend connecting to the internet using an Ether...

I’ve received the message “Due to local legislation, this game is not available in your country”. What should I do?

Sometimes the game you would like to play is not available in the region of the world you are in. If you are in Belgium, but this message appears, please contact our customer service via suppo...

I would like to try a new game. Where can I find the rules?

To read the rules of a game, start the game and click on the “info” icon, often represented by a question mark (?).Depending on the game, this icon can be found in various places, such as in t...

I’ve won to a casino or dice game! When will I receive my winnings?

The winnings you get during a casino or dice game automatically appear on your account.If that’s not that case, please wait a few minutes. If after 30 minutes, you still haven’t received your ...

A technical problem made me lose money during a game. What should I do?

We are sorry there was a technical problem!We do all we can to avoid technical problems happening. Despite this, technical problems can unfortunately sometimes occur and interrupt your game. R...

A pop-up window appeared during my gaming session. Why?

Blitz Casino works hard to ensure that your gaming experience is both enjoyable and responsible. For this reason, a pop-up window with a responsible gaming message will appear every 30 minutes...

What is a jackpot? Does my stake influence the jackpot?

The jackpot is the biggest winnings you can win during a game. There are 2 types of jackpots: The progressive jackpot: it is linked to several games and changes depending on the number of spin...

What is a Super Game?

The Super Game is a bonus minigame with a high success rate that allows you to get various prizes, such as:WinningsAnother Super GameA Super Game jackpotYou get Super Games when you win more t...

What is a Mystery game?

A Mystery game is a special spin during which your winnings are at the maximum. Depending on the game, you can win one or several Mystery games in a spin or in a bonus game. Once won, you play...

What is a bonus game?

A bonus game is a special round in a game that allows you to win points, money or Mystery games. To access the bonus game, you must line up 3 bonus symbols.In a dice game, you can only win one...