Responsible Gaming

I would like to cancel my self-exclusion. Is this possible?
If you have activated a 6-month self-exclusion on our website, you must wait until the end of this period to be able to log back in. To recover access to your account at the end of the 6 month...
A pop-up window appeared during my gaming session. Why?
Blitz Casino works hard to ensure that your gaming experience is both enjoyable and responsible. For this reason, a pop-up window with a responsible gaming message will appear every 30 minute...
I never win! Why?
We are sorry to hear that you haven’t won yet! Your chances of winning a game depend on what we call volatility. This corresponds to the winning frequency of an online casino game. There are 3...
A friend or member of my family is addicted to gaming. How can I help them?
If you think a friend or family member has developed a gaming addiction, the first step is to refer them to specialist help services. Located around Belgium, these centers can provide valuable...
I feel like I am losing control of my gambling behavior. How can I get back control?
At Blitz Casino, we think that gambling should above all remain fun and entertaining. If you think you are addicted to gambling, you can ask to be banned from gambling, temporarily or perman...
What is a self-exclusion?
By activating a self-exclusion, you voluntarily block yourself from our website for a duration of at least 6 months. It is a preventative measure that allows you to take back control if you fe...

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