I made a withdrawal request, but I’ve changed my mind. Can I cancel it?

You can only cancel a withdrawal if the request hasn’t been processed yet. To know if there is still time to cancel a withdrawal, please check your transaction history in your account. You can cancel a withdrawal if it shows the “pending” status. In this case, simply click the “Cancel” button.

 

If the “Cancel” button doesn’t appear, there are several possible reasons:

 

• Your request has already been processed and it is therefore no longer possible to cancel it

• Your account is being authenticated. Once your account has been authenticated, you will have the choice to cancel or make your withdrawal again.

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