I’m having a problem making a deposit with Ogone. What should I do?

If you’re having a problem making a deposit via Ogone and you have already been debited, you can send us the proof of debit and other useful information (transaction ID, reference, time) so that we can verify the transaction in our system.

You can contact us:

If you were unable to finalize a transaction and you want to know the exact reason for your problem, we recommend that you contact Ogone customer service via their contact page.

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